Isolation Protocol Information

 Please read all of the information on this page before completing the Contact Tracing Form.

You will also complete a Close Contact Form for each of your close contacts.



As part of Stonehill's multi-layered approach to health and safety, Stonehill has established these Isolation Surge Protocols for individuals who have tested positive. These processes align with the most recent guidance from the CDC and the Massachusetts Department of Public Health.

Case investigation and isolation procedures are used for people with confirmed positive cases of COVID-19. It’s imperative that we work together as a community to keep each other healthy by following the procedures below to stop the spread of COVID-19.

You have tested positive for COVID-19.  What's next?

For individuals who test positive for COVID-19 either through Stonehill's testing program or who report a positive test result from outside of our testing program, the steps that you will follow are:

  1. Read everything contained on this Isolation Protocol Information Page
  2. Complete the required Contact Tracing Form.
  3. Complete a Close Contact Form for each of your close contacts.  

Where am I going to isolate?

This current surge is very different than what we have experienced in the past. While, for most people, the good news is the current variant presents with less severe symptoms.  It is more contagious and spreads quicker. Therefore, Stonehill, like all colleges and communities, will see higher numbers of positive community members. Due to the higher numbers, we will have a very different protocol for on campus isolation.

When you complete the Contact Tracing Form, you will be expected to tell us where you will be isolating:

If you can go home without taking public transportation, the College expects you to choose the option "I am going home for isolation, and I understand I should not take public transportation" on the Contact Tracing Form and go home for the entire isolation period.

If you believe getting home without taking public transportation is a problem, you can select  "I think I need to isolate on campus because I don't have a way to get home" on the Contact Tracing Form. Someone from the contact tracing team will call you to explore options for getting home.

If you believe isolating at home is a problem, you can select  "I think I may need to isolate on campus based on other circumstances" on the Contact Tracing Form. A contact tracing team member will call you to discuss your particular circumstances.

Please know that only in limited circumstances may you be able to isolate on campus.  In addition, if granted approval, during the surge protocols, you may be required to isolate in a double room with another person who is isolating.

Who are your Close Contacts?

A close contact is someone who was within 6 feet of you indoors for 15 minutes or more during a 24-hour period. 

Think back to your infectious period: 48 hours prior to your positive test date or 48 hours prior to the onset of symptoms. If they don’t meet this criteria, they are not considered a close contact and you do not need to list them on the Close Contact Form. 

If they do meet the criteria, they are a true close contact. You should complete the Close Contact Form for each individual you have been in contact with. Close contacts will be notified of their exposure and given guidance. Note, your identity will be kept confidential by our Contact Tracing Team. 

You are of course welcome to call, text, or email your close contacts if you wish, but your must fill out the form so we can get them the information they need! 

Isolation protocols

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You are required to isolate for a minimum of 5 days but it may be longer depending on the specifics of your case. 

If you have no symptoms or your symptoms are resolving and you have been fever-free for more than 24 hours, you are automatically cleared (you do not have to wait for a phone call) from isolation on day 6 ("Day Zero" + Five Days). For the continued safety of the community, you must wear a mask at all times when leaving your home or interacting with others; this means no dining with others and no other mask-free activities until after day 10.  If you are unsure about how to determine your "day 6" you can This email address is being protected from spambots. You need JavaScript enabled to view it..

If on day 5 or later your symptoms are not improving or you have had a fever within the last 24 hours, then you must continue to isolate. 

If you live on campus, during your isolation period, you’ll stay in your temporary isolation space for the duration of your isolation.

You will be exempted from Stonehill College Covid-19 testing program and will not need to test for approximately 90 days.

Support services during isolation

Although you’ll be in isolation, you’re not alone. We are happy to answer your questions.

  • If you have questions about contact tracing protocols, or quarantine details, please contact the Stonehill College contact tracing team at This email address is being protected from spambots. You need JavaScript enabled to view it..
  • If you have health questions or a medical concern, please call Stonehill College Health Services at 508-565-1307 during our hours of operation, Monday through Friday 8:30am-4:30pm. If, after after hours, and you have an acute medical need and are on campus, please call Campus Dispatch at 508-565-5555 for assistance. If you are in need of after hours medical care, please see the following link for additional resources: https://www.stonehill.edu/offices-and-services/health-services/after-hours-care/
  • Students are encouraged to contact their professor directly with academic questions or contact academic services at 508-565-1306 ext.1470.

Managing Symptoms 

Most symptoms of COVID-19 can be managed with Tylenol or Motrin, rest, and fluids, but some people experience severe symptoms. If you are experiencing severe symptoms (e.g. trouble breathing; persistent pain or pressure in the chest; new confusion; inability to wake or stay awake; or pale/gray/blue-colored skin, lips, or nail beds depending on skin tone), call for medical help immediately.

Students during business hours should call health services at 508-565-1307.

Employees during business hours should call their medical provider or the testing center director at 508-565-1608.

On campus in an emergency call 508-565-5555 or on campus or off campus dial 911.